Privacy Policy

Effective Date: August 4, 2024

1. Introduction

Aspire to Change Therapy, LLC (“Aspire to Change Therapy”, “we”, “us”, “our”) is committed to protecting your privacy and providing a safe online counseling experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.aspiretochangetherapy.com or use our online counseling services.

2. Information We Collect

a. Personal Information: When you sign up for our services or communicate with us, we may collect personal information such as your name, email address, phone number, date of birth, billing information, and other relevant details necessary for providing counseling services.

b. Health Information: To provide effective counseling services, we may collect health-related information such as your mental health history, current symptoms, and treatment preferences. This information is collected with your explicit consent and is protected under applicable laws.

c. Technical Information: We may automatically collect certain technical information when you visit our website or use our services, such as your IP address, browser type, operating system, and usage details. This information helps us improve our services and diagnose technical issues.

3. Use of Information

a. To Provide Services: We use the information we collect to provide counseling services, personalize your experience, and communicate with you about your treatment.

b. To Improve Services: We may use aggregated and anonymized data for research and analytical purposes to improve our counseling services and develop new features.

c. To Comply with Legal Obligations: We may disclose your information when required by law, court order, or other governmental authority.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

a. Service Providers: We may share your information with third-party service providers who assist us in providing services (e.g., hosting providers, payment processors), subject to confidentiality obligations.

b. Legal Compliance: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

6. Your Choices

a. Access and Updates: You have the right to access, update, or correct your personal information. You can do this by contacting us at admin@aspiretochangetherapy.com.

b. Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

7. Children’s Privacy

Our services are directed towards individuals aged 14 and older. We do not knowingly collect personal information from children under 14 without parental consent. If we discover that we have collected personal information from a child under 14 without appropriate parental verification, we will take steps to remove that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@aspiretochangetherapy.com.

10. Consent

By using our website and services, you consent to our collection, use, and processing of your information as described in this Privacy Policy.

This Privacy Policy is effective as of the date stated at the beginning of this document.